Frequently Asked Questions

Getting started is simple! Visit our Submit a Referral page, fill out your information, and our team will contact you within 24 hours to discuss your referral potential and answer any questions.

No, you don't need to be licensed. Anyone can submit referrals and earn fees. Many successful referrers include mortgage brokers, financial advisors, relocation companies, and others in the real estate ecosystem.

We serve all 50 US states and all Canadian provinces. Our network includes 15,000+ agents across North America, so we can handle referrals virtually anywhere.

No, registration is completely free. There are no upfront costs or membership fees. You only pay commission when you earn it from successful referral transactions.

Referral fees are 25-35% depending on your tier level and volume. Standard tier earns 25%, Premium earns 30%, and Elite earns 35%. There's no cap on earnings—the more you refer, the more you earn.

Payments are processed within 30 days of the transaction closing. You'll receive detailed payment statements via email, and funds are deposited directly to your account via ACH (US) or bank transfer (Canada).

Standard tier requires 2+ referrals/year at 25% commission. Premium requires 5+ referrals/year at 30% commission with priority support. Elite requires 15+ referrals/year at 35% commission plus VIP benefits and custom negotiations.

Elite tier members can absolutely negotiate custom rates based on volume and market conditions. Contact our sales team at contact@exitrealtyreferrals.com to discuss custom arrangements.

Commission is only paid on closed transactions. If a deal does not close, you do not pay any commission. You only earn when your referred client successfully completes their transaction.

Most referrals are matched with an agent within 24 hours of submission. Our team reviews your referral and identifies the best-fit agent in the target market based on specialization and track record.

We ask for basic client information (name, contact details), target market/location, property type, transaction type (buy/sell), and your preferred commission rate. It takes about 5 minutes to complete.

Yes! You can submit referrals anytime, as many as you want. There is no limit on the number of referrals you can make per month or year.

Our team reviews your referral, matches it with an appropriate agent, and the agent typically contacts your client within 24-48 hours. You will receive updates throughout the process.

Our matching team selects the best agent based on market expertise and availability. However, if you have specific agent preferences, please note them and our team will consider them if possible.

All members get email support and access to our online portal. Premium tier members get priority support and a dedicated account manager. Elite tier members get VIP support and quarterly strategy calls.

You can track all your referrals in your online account dashboard. You will see referral status, projected earnings, and payment history in real-time.

Our agent relations team is here to help. Contact us immediately if there are any concerns, and we will work to resolve the issue quickly. Your satisfaction is our priority.

Yes, you can request updates on your referral status. We will facilitate communication between you and the matched agent to ensure your client is being well served.

Absolutely! Premium and Elite tier members have dedicated account managers. All members can reach our support team via email, and we respond within 24 business hours.

Standard tier requires a minimum of 2 referrals per year to maintain active status. Premium requires 5+, Elite requires 15+. Inactive accounts may be deactivated after 12 months with no referrals.

Yes, you can participate in multiple referral programs. However, you should disclose referrals to avoid conflicts of interest and ensure each client is only referred once per location.

You can pause your account anytime without penalty. Your tier status will be maintained for 12 months of inactivity. After that, you will move back to Standard tier when you resume.

You can refer anyone interested in buying, selling, or investing in real estate. The only restriction is that the client should be ready to work with an agent in the specified market.

We take complaints seriously. Our agent relations team will investigate and work to resolve any issues. If necessary, we can provide an alternative agent to serve the client.

Click "Forgot Password" on the login page and follow the email instructions. You'll receive a secure link to reset your password within minutes.

Yes, you can update your contact information, payment details, and preferences anytime in your account settings.

We offer direct bank transfers (ACH in the US, EFT in Canada). For fastest processing, provide your bank account details in your account settings.

Yes, we use industry-standard encryption and security measures to protect your data. Exit Realty Corp maintains strict data privacy standards across all systems.

You can download payment statements anytime from your account dashboard. Statements show transaction details, commissions earned, and payment status.